Question 1

Are your products handmade?

Accepted Answer

Yes! 🌿 Every piece is shaped, painted and finished entirely by hand, one by one, with care and attention to detail.Each creation is unique — and that is part of the beauty of Cores & Contos.

Question 2

What is the shipping time?

Accepted Answer

Ready-made items are usually shipped within 3 business days.Custom-made orders have a production time agreed upon at the time of purchase, typically between 7 and 15 business days, depending on the complexity of the piece. 📦

Question 3

Do you ship internationally?

Accepted Answer

Not at the moment. We currently ship within Brazil only.But who knows what the future holds? 🇧🇷✨

Question 4

What payment methods do you accept?

Accepted Answer

You can pay using Pix, credit card, bank slip (Brazil only), and other payment methods available through our platform.All transactions are processed through a secure payment system, allowing you to choose your preferred payment method during checkout.

Question 5

Do you offer free shipping?

Accepted Answer

Yes! 📦💛 We offer free shipping throughout Brazil on orders over R$450.We also run special promotions from time to time. If you'd like to check whether there is an active discount code available today, feel free to contact us through the chat.

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FAQ

Are your products handmade?

What is the shipping time?

Do you ship internationally?

What payment methods do you accept?

Do you offer free shipping?